Delivery
Dr Charcoal allows worldwide customers to purchase products in a fast, easy, safe manner. We have an in-house customer service team, which are able to assist Mon - Fri)
We use 3 different services to make sure your orders reach you safe and sound –
Standard Service (MyHermes) – (2-3 Days Shipping)
Next Day Delivery (Royal Mail 1st Class) - (1-2 Day Shipping)
MyHermes International (5-10 Days)
Place Orders by 2pm for Same Day Dispatch.
Please add another working day to orders placed after 2 O’clock (we class Monday to Friday as working days). Orders placed on Saturday or Sundaywill be dispatched on Monday or the next available working day for Bank Holidays.
We cannot guarantee Royal Mail's and MyHermes recommended times and cannot take responsibility if orders take longer than the days stated. However; we are confident our logistic partners take pride to delivery as expected. – Full Tracking Information provided after purchase.
